Diagnosis
The charges or interest document cannot be automatically reversed forone of the following reasons:

• The document is already paid or partially paid.


• The deactivation date is in a posting period that is already closed.

System Response
Processing can be continued.

Procedure
If you want to reverse the interest or charges document, and if theinstallment plan has already been paid or partially paid, you have thefollowing options:


• Reverse the clearing documents for the installment plan, and then
deactivate the installment plan and manually reverse the charges orinterest document.

• Reversal of the payments that were made to the installment plan and the
subsequent deactivation of the installment plan
If the deactivation date lies in a closed posting period, chooseanother deactivation date.