Diagnosis When dunning correspondence, you want to create a dunning notice wherethe currency in the correspondence history does not agree with thecurrency of the operative company code. The entry in the correspondence history has correspondence key &V1& andcurrency &V2&. The currency of company code &V4& is &V3&. System Response The currency and amount from the correspondence history are nottransferred to correspondence dunning. The system reacts as if nocurrency or amount had been specified in the correspondence history. This has the following consequences: The dunning charges are calculated based on a dunning balance of zero. When you print the correspondence dunning, the amount is not visible inthe dunning header. Procedure INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX Procedure for System Administration Check where a currency and amount are assigned when you create incomingcorrespondence. In the industry component Public Services> you can do this forevent P101. |