Diagnosis For an incoming payment that was initially posted to the interimaccount, the return document needs to refer to the document number inthe review, and not to the inital document created. A return for document &V3& needs to be posted for item &V2& in paymentlot &V1&, but the clarification document has the number &V4&. System Response The system does not post the return. Procedure Correct the document number in the returns lot. Then reschedule thepostings for the returns lot. If one of these two actions is notpossible, create an OSS message. |