SAP Message >2687 - Returns are not allowed for payments to cash desks of cash journal

Diagnosis
You want to post a return for a payment document which was generated dueto a posting in the cash journal (using a payment lot). This is notallowed, because the cash desk closing already took place for the cashdesk to which the payment was posted. You can no longer adjust thebalance of the cash desk.

Procedure
Reset the clearing manually, and then pay out the amount.