Diagnosis The document &V1& that is to be reversed is a returns document, areversal document, or a clearing reset for document &V2&. Document &V2&is a payment document or other clearing document in which automatic lineitems were created that belong to one of the following categories:
- Cash discount
- Exchange rate differences
- Withholding taxes
- Other taxes
- Revenue from charges
- Interest on arrears
These items were created on the basis of clearing. The clearing wasremoved from document &V1& and corresponding offsetting items wereposted for the above mentioned items. The original clearing for document &V2& cannot be recreated by reversingdocument &V1&. However the above mentioned posting items would be activeagain as the offsetting items created in document &V1& would bereversed. The reversal would therefore lead to inconsistencies and is notpermitted.Example With a payment of 970 you clear a receivable of 100 with a cash discountof 30. Post a return or a cash discount for the payment. The paymentdocument contains the following items: 970 Bank account 30 Cash discount paid -1000 Contract account (cleared by returns) After reversing the returns document the clearing would be removed fromthe last item and a credit amount of -1000 would be found on thecontract account, although only 970 had been paid. System Response Error message Procedure You must re-enter the payment for which a return has been posted inerror. Post the payment amount to the returns account and select theopen items that are to be cleared, or post a payment on account.
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