SAP Message >0369 - Internal error: Lock missing for change / clear document item

Diagnosis
You tried to clear or change an open item for business partner &V1& andcontract account &V2& in company code &V3&. This is only permitted ifbusiness partner and contract account are locked for other processing.The corresponding locks do not exist in the case in question.

System Response
Error message. The posting or the document change is not executed.

Procedure
As this is a program error, you must cancel processing. In massprocessing, processing of the current transaction is automaticallycanceled.
INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administration
INCLUDE FICA_NA_OSS OBJECT DOKU ID TX
One of the possible reasons for the error during clearing might be thatthe affected line item was not read by the correct function modules :

  • FKK_OPEN_ITEM_SELECT

  • FKK_OPEN_ITEM_MASS_SELECT_GET