SAP Message >0362 - Document &1 cannot be reversed

Diagnosis
Document &V1& is a:

  • Reversal document, or a

  • Return document, or a

  • Reset clearing document

  • For a document with which a down payment request or a budget billingrequest was cleared. Posting document &V1& has therefore led to:
    • The down payment or budget billing payment being cleared,

    • That, simultaneously, the request document is open once more.

    • If document &V1& were to be reversed, or the clearing posting that thisdocument led to was to be reset, not only would the down payment orbudget billing payment be open once more, but also the correspondingrequest.
      This could lead to the request being paid a second time, leading to anincorrect (because inflated) down payment amount.

      System Response
      Error message

      Procedure
      If you reversed a payment document by accident, you should post a newpayment document.
      If, by mistake, you reset cleared items, you should reclear theresulting open items.
      If you posted a return for a payment document by mistake, you shouldpost a new payment document.