SAP Function SSC_SR_DISPLAY_WITH_ROLE - Display Service Request

Parameter Reference Type Length Default Optional Text
IV_GUID GUID_32 C 32 Object key

Parameter Reference Type Length Text
ET_RETURN BAPIRETTAB h 548 Table with BAPI Return Information

Functionality
Application developers can use the function moduleSSC_SR_DISPLAY_WITH_ROLE to display the CRM Service Request UI fordetailed info by Service Request GUID.
In the CRM Web Interaction Center, one user can be assigned to more thanone business role. For this reason, in order to let the user directlysee the detailed Service Request info in the CRM UI without specifying abusiness role, the customizing view CRMV_PREFILL_RFC has to bemaintained in the CRM system for this RFC function moduleCRM_PREFILL_SRVQ_RFC_DISPLAY.