SAP Function SSC_SR_DISPLAY - Display Service Request

Parameter Reference Type Length Default Optional Text
IV_GUID CHAR32 C 32 Object key
IV_LOGICAL_SYSTEM LOGSYS C 10 Logical system

Functionality
Application developers can use the function module SSC_SR_DISPLAY todisplay the CRM Service Request UI for detailed info by Service RequestGUID.
In the CRM Web Interaction Center, one user can be assigned to morethan one business role. If this is the case, after executing thisfunction module, the user has to select a business role in order to seethe detailed Service Request info in the CRM UI.