| Parameter | Reference | Type | Length | Default | Optional | Text |
|---|---|---|---|---|---|---|
| WORKMODE | SP_WRKMODE | N | 2 |
| Parameter | Reference | Type | Length | Text |
|---|---|---|---|---|
| BAS_ID | SR_MEMBER | C | 32 | Routing: Value of an Attribute Group Member |
| HANDLE | SP_HANDLE | C | 32 | |
| LINK | SP_URL | C | 1024 | SAPphone: Link |
| ORIGINATOR | SPHADDRESS | u | 244 | SAPphone: Applicant - Originator |
| REASON | SP_REASON | N | 2 | |
| SENT_TO | SPHADDRESS | u | 244 | SAPphone: Type and Content of Address |
| TITLE | SP_TITLE | C | 250 | SAPphone: Title |
| TYPE_OF_REQUEST | SP_TYPE_RQ | C | 10 | SAPphone: Type of Inbound Inquiry |
| Parameter | Reference | Length | Optional | Text |
|---|---|---|---|---|
| CALLDATA | SPH_IOCONT | 323 | ||
| EXTCALLS | SPH_CSTATE | 95 | X | |
| EXTCALLS_PER_EXTENSION | SPH_TCSTAT | 111 | X |
| Exception | Text |
|---|---|
| SP_CTI_FAILURE | |
| SP_ERROR |