| Parameter | Reference | Type | Length | Default | Optional | Text |
|---|---|---|---|---|---|---|
| ACTION | 0 | |||||
| ACTIVE_HANDLE | SP_HANDLE | C | 32 | X | Call identifier assigned by WS software | |
| ADDRESS | ADDR_KEY | u | 301 | X | ||
| DIALOG | SP_BOOLEAN | C | 1 | SPH_TRUE | X | |
| ITS_MODE | SP_BOOLEAN | C | 1 | SPH_FALSE | X | SAPphone: Boolean field ('X' for on, ' ' for off) |
| NUMBER | SPH_TELNO | u | 198 | X |
| Parameter | Reference | Type | Length | Text |
|---|---|---|---|---|
| DIALED | SP_BOOLEAN | C | 1 | |
| HANDLE | SP_HANDLE | C | 32 | |
| NUMBER_DIALED | SPH_TELNO | u | 198 |
| Parameter | Reference | Length | Optional | Text |
|---|---|---|---|---|
| ADDITIONAL_FIELDS | SPHFIELDS | 75 | X | Structure for transferring field names and values |
| ALTERNATIVE_ADDRESSES | ADDR_KEY | 301 | X | Structure with Reference Key Fields and Address Type |
| ALTERNATIVE_NUMBERS | SPH_TELNO | 198 | X | SAPphone: Telephone numbers with name and description |
| EXTCALLS_PER_DN | SPH_TCSTAT | 111 | X | SAPphone: Call Overview for all the DNs of a Work Center |
| Exception | Text |
|---|---|
| SP_CTI_FAILURE | |
| SP_ERROR |