SAP Function SPH_SOFTPHONE -

Parameter Reference Type Length Default Optional Text
ACTION 0 X
ADDRESS ADDR_KEY u 301 X Structure with Reference Key Fields and Address Type
HANDLE SP_HANDLE C 32 X Call identifier assigned by WS software
NUMBER SPH_TELNO u 198 X SAPphone: Telephone numbers with name and description

Parameter Reference Length Optional Text
ADDITIONAL_FIELDS SPHFIELDS 75 X Structure for transferring field names and values
ALTERNATIVE_ADDRESSES ADDR_KEY 301 X Structure with Reference Key Fields and Address Type
ALTERNATIVE_NUMBERS SPH_TELNO 198 X SAPphone: Telephone numbers with name and description
CALLDATA SPH_IOCONT 323 X SAPphone: Container for information object
CALLSTATE SPH_TCSTAT 111 X SAPphone: Call Overview for all the DNs of a Work Center

Exception Text
ERROR_CONFIGURATION
ERROR_IMC_MODE_CREATION