| Parameter | Reference | Type | Length | Default | Optional | Text |
|---|---|---|---|---|---|---|
| AGENTGROUP_ID | SR_AGPID | C | 32 | Routing Scenario ID | ||
| TIMESTAMP | SRTSK | u | 73 | Routing: Time Stamp and Key |
| Parameter | Reference | Type | Length | Text |
|---|---|---|---|---|
| ERR_TEXT | SP_INFO1 | C | 80 | Unformatted text (information only) |
| RETURNCODE | SP_RETCODE | C | 4 | SAPphone: Return code |
| SYSTEM_RC_X | SP_SYSRC | C | 10 | Return code from external software |
| Parameter | Reference | Length | Optional | Text |
|---|---|---|---|---|
| AGENT_LIST | SRAGNAME | 256 | Routing: Agent List |