Oracle Message ORA-25243 - CONSUMER_NAME cannot be specified when dequeuing from exception queue string.string

ERRORCONSUMER_NAME cannot be specified when dequeuing from exception queue string.string
CAUSEAn attempt was made to dequeue from an exception queue by specifying the CONSUMER_NAME in the dequeue options. CONSUMER_NAME can only be specified when dequeuing from a normal queue created for multiple consumers.
ACTIONSpecify only the message id in the dequeue options to dequeue a message from an exception queue.