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Note 568227 - Account changes cause data inconsistencies

Header
Version / Date 11 / 2006-02-17
Priority Correction with high priority
Category Program error
Primary Component SD-BIL-RR Revenue Recognition
Secondary Components SD-BIL-CA Account Assignment

Summary
Symptom

In the revenue recognition, account changes in Customizing of the account determination always lead to data inconsistencies if revenues have already been recognized or billed for items relevant for revenue recognition of a sales and distribution document.

The following symptoms may occur in this context:

    1. If you change and then save an existing sales document, the system generates new control lines (VBREVK). The 'old' control lines remain in the table. If you recognize or bill revenues afterwards, postings to the incorrect clearing accounts are made.
    2. A billing document/credit memo relevant for revenue recognition finds other accounts than the sales document. A transfer to financial accounting is not possible.
    3. During the revenue recognition (VF44/VF46), the system uses the control lines with the 'new' clearing accounts. Postings to the incorrect accounts are made.
    4. If a cross-company-code process is involved, the system also determines new accounts at goods issue. The revenue lines to be generated (VBREVE) do not have their own control lines and thus cannot be recognized.
    5. If you start an analysis using Transaction VF47, the log displays the following error:

           E16 - Detail lines have determined balance on 'deferred revenues' and on 'non-billed requests'.

              This error is due to the 'new' clearing accounts.
Other terms

Standard revenue recognition, VA02, VA42, VL02N, VL09, VF01, VF02, VF04, account determination, deferred revenues, non-billed requests, buffering G/L accounts, SAKN1, SAKN2, RV_INVOICE_ACCOUNT_DETERM, SD_REV_REC_DETERM_UNBILLED_ACC, SD_REV_REC_BILLING, VBREVK, VBREVE, VBREVR, VF47, E16, cross-company, KONVFLAG, RR_REV, RR_CCDR, SD_GET_ACCOUNTS_FROM_KONV, SD_GET_ACCOUNTS_KONV_REFRESH

Reason and Prerequisites

The system performs an account determination for the corresponding conditions for each item relevant for revenue recognition. Regardless of the revenues recognized or billed, the accounts found are included in the corresponding document.

Since accounts in revenue recognition is key information, the system generates 'new' control lines and may assign values that have already been posted to these 'new' control lines. Future postings are made to the redetermined clearing accounts whereas the revenues posted in the past were posted to the 'old' accounts. The result are balances remaining on the affected clearing accounts.

Solution
https://service.sap.com/sap/support/notes/568227

(SAP Service marketplace login required)

Affected Releases
Software Component Release From Release To Release And subsequent
SAP_APPL4646A46BX
SAP_APPL46C46C46CX
SAP_APPL470470470

Correction delivered in Support Package
Support Packages Release Package Name
SAP_APPL46CSAPKH46C45
SAP_APPL470SAPKH47012

Related Notes
957570Incorrect account for non-billed receivables (part 2)
892382Conditions relevant for Revenue recognition (new)
877121Incorrect account determination for unbilled revenues
862593Release finds accruals accounts other than contract
805094Incompleteness for conditions with exclusion
784827Missing accounts in VBREVK for new condition
784674M/AM version of Note 568227
777996Account settings for revenue recognition process
644296SD reconciliation account determintn for revenue recognition
389038Exceptions from SD_REV_REC_BILLING cannot be displayed