Note 537066 - Installation of SystemUpdate.msi fails under SYSTEM account

Version / Date 12 / 2002-11-07
Priority Recommendations/additional info
Category Installation information
Primary Component BC-FES-INS Frontend Installation
Secondary Components


Problems with SAP GUI (empty screens, ActiveX files could not be instanciated) occur. In the SAPSETUP.LOG file of the installation you will find the following header entry:

   Executing user:     SYSTEM (Administrator)

and later in the same log file:

   Installation of MSI-package <path>\systemUpdate.msi failed,
   Error 0x643

Other terms

SAPSetup, systemupdate.msi, MSI, Windows Installer

Reason and Prerequisites

SAPSetup uses an MSI file to update the operating system with files from Microsoft. MSI files could not be installed under the local system account.

Solution (SAP Service marketplace login required)

Key words :    ,

Affected Releases
Software Component Release From Release To Release And subsequent

Related Notes
456905Composite SAP note about SAPSetup as of Release 6.20