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Note 340099 - Gross Value field not getting filled in the sales order

Header
Version / Date 4 / 2002-03-26
Priority Recommendations/additional info
Category Consulting
Primary Component AP-PRC-PR Pricing
Secondary Components CRM-BF-TAX Tax DeterminationCRM-MD-BP Business Partners,CRM-BTX-BF-PR Pricing Interface

Summary
Symptom

The field 'gross value' is not getting filled in the sales order and hence it is not getting passed to the internet sales (web).

Other terms

internet sales, customizing, IMG
KALSM, KOFRM, KZWIW
PRCT_ITEM_RET
BRTWR  : gross value
NETWR  : net value
FREIGHT: freight
MWSBP  : tax
BAdI   : CNECRMPR_CNDVAL, FRM_KONDI_WERT_004
         CONDITIONVALUE_EXIT, GROUP_CONDITIONVALUE_EXIT

Reason and Prerequisites

The field 'gross value' can be filled only by a customizing setting in the pricing procedure. If this setting is not done, then the gross value field will be initial.

The reason for this is that the program cannot know how the customer defines the 'gross value'. Therefore, the customer has to 'mark' the line of the pricing procedure, whose condition value will be taken as the 'gross value'.

Solution
https://service.sap.com/sap/support/notes/340099

(SAP Service marketplace login required)

Related Notes
525492SAP CRM 3.1: Information on Upgrade
376915Brazil:Condition-based tax calculation in CRM and R/3
375110Subtotal (KZWIW) '9' is not available
322079Internet-Sales: 'Net value' also contains freights