Solution : https://service.sap.com/sap/support/notes/996529 (SAP Service marketplace login required)
Key words : 
prerequisites toolbar navigation buttons, symptom buttons disappear, terms icons reason, 640 sap_basis support package [, 700 sap_basis support package [, exact patch numbers, toolbar buttons, support packagesrefer, scrolls back, 620 patch 24
Related Notes : 
       
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace |