Solution : https://service.sap.com/sap/support/notes/735752 (SAP Service marketplace login required)
Key words : 
terms acc reason, provided withpatch level 34, patch level 12, patch level [, accessibility mode, toolbar buttons, submenus selected, tab button, newer patch, storage location
Related Notes : 
       
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace | 
| 335521 | ITS patch installation of kernel files | 
| 330793 | Downloading patches |