Solution : https://service.sap.com/sap/support/notes/642232 (SAP Service marketplace login required)
Key words :
software agent framework, prerequisites jco function, 0 icss java sp03, unicode crm system, crm abap sp03, terms e-service, symptom solution search, apply crm 4, solution search, -service reason
Related Notes :
| 902083 | Unicode Collection Note for CRM 4.0 |
| 647591 | ICSS 4.0 SP03 |