Solution : https://service.sap.com/sap/support/notes/560272 (SAP Service marketplace login required)
Key words : 
ms word format, /3 enterprise unicode system, -unicode system, unicode system, word templates, applicant management, standard texts, applicant letters, rpapupuctxt report, report rpapupuctxt
Related Notes : 
       
| 935534 | Unicode Conversion of standard Texts | 
| 573044 | Unicode conversion for HR application | 
| 558548 |