Solution : https://service.sap.com/sap/support/notes/531422 (SAP Service marketplace login required)
Key words : 
level 4 material number cd 51017853 installation note 497140 delivery date july 2002 5, change history date section short description 2, 0 support package level bbpcrm #07 prerequisite add-, strategic development project lam-crmyou, component sap crm required component release 3, -id comments lam-crm release 310, lam-crm prerequisite add-, component add-ons released, release availability sap crm 3, conflict resolution transports
Related Notes : 
       
| 531423 | |
| 53902 | Conflicts between Support Packages and add-ons | 
| 33040 | Options in exchange upgrade with add-on |