Solution : https://service.sap.com/sap/support/notes/430962 (SAP Service marketplace login required)
Key words : 
customer relationship management-customer interaction center-component configuration-visible components-define profiles, enter search rules manually, terms ccmsearch_rules reason, prerequisites missing customizing, customizing table ccmsearch_rules, img activity documentation, business partner search, search rules defined, valid search rules, screen markthe entry
Related Notes : 
       
| 450931 | |
| 396690 | SAP CRM 3.0: Information on Upgrade |