Solution : https://service.sap.com/sap/support/notes/197746 (SAP Service marketplace login required)
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Related Notes :
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| 742173 | IAC PR05: Not compatible w/ ITS as of version 6.20 |
| 550554 | FAQ ITS Support Package 6.20 |
| 540665 | ITS 6.20 incompatibility with Release 6.10 |
| 526835 | SAP Internet Transaction Server Installation 6.20 |
| 517277 | Availability of SAP ITS Release 6.20 |
| 510424 | ITS Version for Enterprise Buyer 3.5 |
| 451998 | ITS version for Employee Self-Service 4.5B, 4.6B, 4.6C, 4.70 |
| 399578 | IAC publication after upgrading to Basis Release 6.10 |
| 383549 | Patch strategy Internet Transaction Server |
| 359674 | ITS for Enterprise Buyer professional edition 2.0 (BBP 2.0C) |
| 338478 | ITS for Enterprise Buyer Professional 1.0 (BBP 2.0B) |
| 335521 | ITS patch installation of kernel files |
| 335029 | Additions to the upgrade to Basis 4.6D (NDI Upgrade) |
| 325616 | ITS 6.20 System requirements |
| 309824 | BW problem message/Support Packages, Patches |
| 192949 | Additional info for upgrade to 4.6C |
| 179373 | Additional info for upgrade to Rel.4.6B |
| 147519 | Maintenance strategy / deadlines for SAP GUI |
| 138704 | Provision of patches for kernel releases |
| 117668 | Additional info: Upgrading to 4.5B |
| 19466 | Downloading SAP kernel patches |