Solution : https://service.sap.com/sap/support/notes/1498779 (SAP Service marketplace login required)
Key words : 
sap j2ee engine start page, sap netweaver application server java, web-based local administration tools, business process performance optimization, predefined ume role administrator, terms remote service delivery, preparing sap support services, sap support services requires, comprehensive sap support services, portal-specific administration tools
Related Notes : 
       
| 1332428 | Missing data in service sessions from BI/CCDB | 
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| 1149742 | SAP (CQC) Going Live Support | 
| 1036616 | Netviewer support sessions | 
| 976054 | Availability of EWA for Non ABAP components | 
| 701588 | Setting up Service Citrix MetaFrame connection | 
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| 592085 | Installing HTTP Connect service | 
| 508140 | Customer messages - Customer logon data | 
| 356635 | T.120 Setting up a NetMeeting connection | 
| 100740 | Setting up a PCanywhere connection in the SAP Support Portal | 
| 91488 | SAP Support Services - Central preparatory note |