Solution : https://service.sap.com/sap/support/notes/1382167 (SAP Service marketplace login required)
Key words : 
toolbar scroll position, terms reset reason, exact patch numbers, support packages refer, path related, situations, prerequisites, information, note 563161
Related Notes : 
       
| 806313 | |
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace |