Solution : https://service.sap.com/sap/support/notes/1320940 (SAP Service marketplace login required)
Summary : 
      The SAP CQC Business Process Analysis and Monitoring Service involves two scopes with specified prerequisites. Scope 1 offers sessions on Analysis and Operations within a week geared towards initial monitoring, whereas Scope 2 deals with continuous analytics and improvements using SAP Solution Manager. Technical prerequisites include running RTCCTOOL for system checks and ensuring all relevant SAP notes rated 'green'. For Scope 2 services particularly, ensure ST-PI and ST-A/PI compatibility, alongside mandatory implementation of specific SAP notes for ensuring uninterrupted service performance in various SAP systems.
Key words : 
1433914       st-ser 701_2010_1 sp 1 & st 400 sp 24                   1584856       st-ser 701_2010_1 sp 9                   1505358       st 400 sp 26                   1510099       st 400 sp 26                   1511879       st 400 sp 26                   1542377      st 400 sp 26, - business process analysis session   - business process operations sessionthe business process operations session, solution manager role sap_solman_directory_admin role sap_sv_solution_manager role sap_smwork_bpm role sap_smwork_basic, correction bpm data collectors st-pi 2008_1_xxx sp0/sp1, business process analytics & improvement scope 1 'business process analysis &monitoring', st-pi                        st-pi 2008_1 sp2, scope 2 'business process analytics & improvement'comprises, scope 2 'business process analytics & improvement'  sps 25, scope 1 'business process analysis & monitoring' delivered, managed system local rfc connection bpm_local_<client>
Related Notes : 
       
| 1609155 | Guided Self Services | 
| 784752 | BPMon in SAP Solution Manager - prerequisites | 
| 521820 | Availability of Business Process Monitoring |