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Functionality Application developers can use the function moduleSSC_SR_MANUAL_REGISTER to integrate the Service Request Manual Creationfeature into back-end transactions. After registration, CRM Service Request Creation can be accessed eitherusing the Help> menu or by means of the Service Request link nextto the system message displayed in the status bar of the SAPGUI screen.Note>, however, that the call back function module has to besupplied in the interface, and the logic for launching Service RequestCreation UI can be implemented there in the call back function module. Registration is dependent on the customizing maintenance viewSSCV_MANUALFLAG. |