| Paramètre | Reférence | Type | Long. | Valeur par déf. | Facultatif | Description |
|---|---|---|---|---|---|---|
| AGENTGROUP_ID | SR_AGPID | C | 32 | Routing Scenario ID | ||
| TIMESTAMP_KEY | SR_TSKEY | C | 65 | Routing: Key for Time Stamp |
| Paramètre | Reférence | Type | Long. | Description |
|---|---|---|---|---|
| ERR_TEXT | SP_INFO1 | C | 80 | Unformatted text (information only) |
| RETURNCODE | SP_RETCODE | C | 4 | SAPphone: Return code |
| SYSTEM_RC_X | SP_SYSRC | C | 10 | Return code from external software |